Customer help

We are on our way.

Everything you need to know about your upcoming installation appointment.

ISO 9001 · ISO 14001 · ISO 45001 certified CM3 principal contractor, all states and territories ABN 50 634 820 054
Customer help

Your installation appointment

Field Services Group installs and maintains services on behalf of phone, internet and technology providers. If we have contacted you, it is about an appointment booked through your provider.

Who is Field Services Group?

We are an Australian-owned installation company contracted by your service provider. We may contact you to schedule your appointment or confirm details before we arrive.

How long will it take?

Most installations take up to four hours at your premises. Your property, the technology and even the weather can affect this — your technician will keep you informed of any delays.

Need to reschedule?

Contact your phone or internet provider and they will rebook your appointment. If your service is a Field Services Group managed plan, call us directly on +61 2 9238 1987.

On the day

Our technician will carry identification, respect your property, and leave your site in equal or better condition than we found it.

Still need a hand?

Our team is available 8:00 am – 6:00 pm, seven days.

Call +61 2 9238 1987